Remote & Co-Managed Monitoring Service

A Smarter Way to Run Your Monitoring

Mutiny Assured™ is our secure remote and co-managed service designed to help you get the very best from your Mutiny platform.

Using encrypted connectivity powered by Tailscale, your Mutiny appliance is securely linked to Mutiny engineers — allowing us to work alongside your IT team to optimise, tune and continuously improve your monitoring environment.

You retain ownership.
You retain visibility.
You stay hands-on.

We add experience, structure and proactive oversight.

Why Mutiny Assured?

Many organisations install monitoring and then gradually stop refining it.
Alerts become noisy.
Dashboards become cluttered.
New devices get added without optimisation.

Mutiny Assured™ ensures your system evolves with your estate.

Reduced Alert Fatigue
Improved Monitoring Accuracy
Faster Detection of Risk
Continuous Optimisation
Strategic Monitoring Reviews
Knowledge Transfer to Your Team

How It Works

Secure Zero-Trust Connectivity

Your Mutiny appliance joins a private Tailscale mesh network:

No inbound firewall rules required
Encrypted end-to-end access
Access restricted to authorised Mutiny engineers
Fully auditable and revocable
Minimal footprint

This approach is particularly suitable for:

Education trusts
NHS and healthcare estates
Housing associations
Enterprise multi-site networks
Retail & hospitality groups

Service Options

We offer three structured levels of support.

🟢 Remote Assurance

Ideal for experienced IT teams who want oversight and optimisation guidance.

Includes:

Quarterly system review
Alert and threshold tuning recommendations
Discovery and template review
Active IPAM™ health check (if licensed)
Upgrade planning advice
Written recommendations report
Advisory email support

Your team implements the changes.

🔵 Co-Managed Service (Most Popular)

A collaborative partnership between your IT team and Mutiny engineers.

Includes:

Monthly system review
Alert optimisation and refinement
Dashboard and reporting improvements
Discovery tuning and node classification
Topology validation
Scheduled upgrade deployment
Configuration adjustments (with approval)
Direct engineering contact
Proactive recommendations

You remain fully involved and retain control.

🔴 Fully Managed Monitoring

For organisations that want operational burden reduced.

Includes:

Continuous platform oversight
Full configuration management
New device onboarding
Alert triage assistance
Performance trend analysis
Regular service review meetings
Upgrade planning and execution

Your system remains yours — we simply run it with you.

What Makes This Different?

Unlike traditional MSP monitoring:

You own your Mutiny platform
Your data never leaves your environment
No external NOC dependency
Direct access to Mutiny engineers
25 years of UK monitoring expertise
Deep product knowledge across SNMP, WinRM, PowerShell Scheduler, IPAM topology and device discovery

This is collaborative operational assurance — not outsourced monitoring.