Network Administrator
Monitor network health, manage bandwidth, and track connectivity.
- Network Traffic
- Device Connectivity
- Bandwidth Utilization
- Link Status
System Administrator
Track server performance, manage virtual machines, and ensure uptime.
- Server Uptime
- CPU Usage
- Memory Usage
- Disk Space
Security Officer
Monitor security alerts, SSL certificate health, and detect potential threats.
- Firewall Status
- SSL Certificate Health
- Intrusion Detection
- Threat Detection
Application Administrator
Monitor application performance, track service health, and troubleshoot issues.
- Service Health
- Response Time
- Application Errors
- Database Queries
Helpdesk
Receive alerts, manage escalations, and handle tickets.
- Alert Notifications
- Escalation Management
- Ticketing System Integration
- Issue Resolution Tracking
Managed Service Provider (MSP)
Deliver proactive monitoring across multiple customers, sites and services — with clear separation, automated onboarding and customer-facing reporting.
- Multi-customer / multi-site monitoring support
- Per-customer dashboards and shared, customer-facing views
- Automated incident creation via ITSM connectors (ServiceNow, HALO and others)
- Scheduled SLA and capacity reporting for service reviews
- Fast onboarding using discovery and Active IPAM™
- API-driven automation for workflows and integrations
IT Manager
Oversee overall system health, performance, and alerting strategies.
- System Health Overview
- Performance Reports
- Alert Management
- Compliance Monitoring
Facilities Manager
Facilities Managers are responsible for ensuring the efficient operation of facilities, including monitoring environmental factors, optimizing resource usage, and ensuring system uptime. Mutiny offers powerful monitoring tools to support your role in managing day-to-day operations effectively.
Key Features for Facilities Managers:
- Environmental Monitoring (temperature, humidity)
- Energy Consumption Tracking
- Building Systems Uptime Monitoring
- UPS Power Systems Monitoring
- Maintenance and Incident Management Integration
- Building Layouts
