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Mutiny Feedback Survey

We’re always looking to improve Mutiny. This quick survey helps us understand what’s most important to you, whether you’re an existing customer or just exploring your options.

The survey takes around 5 minutes.

1. About You

1.4 What types of systems/equipment do you need to monitor?

(select all that apply)

2A. Current Experience (Customers Only)

2A.1 How satisfied are you with Mutiny overall?

 (1 = very dissatisfied, 10 = very satisfied)

2A.2 How easy is Mutiny to use day-to-day?

 (1 = very difficult, 10 = very easy)

2A.3 Which features do you value most?

(Select all that apply)

2A.4 Which features do you spend the most time using?

2B. Monitoring Needs (Non-Customers Only)

3. Desired Improvements

3.2 How important are the following to you?

(1 = not important, 5 = very important)

3.2.1 How important is Cloud monitoring?
3.2.2 How important is Integration with ticketing/helpdesk systems?
3.2.3 How important is Enhanced APIs / automation?
3.2.4 How important is Security features (e.g. vulnerability/event monitoring)?
3.2.5 How important is User experience / interface improvements?
3.2.6 How important is Advanced reporting & analytics?

3.3 Would you be interested in advanced modules such as the following?

4. Value & Commercials

4A.1 How well do you feel Mutiny represents value for money?

(1 = bad value, 10 = good value)

4.B.1 When evaluating monitoring tools, how important are the following?

(1 = not important, 5 - very important)

4B.1.1 How important are Ease of use?
4B.1.2 How important are Cost?
4B.1.3 How important are Vendor support?
4B.1.4 How important are UK-based supplier?
4B.1.5 How important are Feature set?
4.2 Would you recommend Mutiny (or consider it) to a colleague or another organisation?

(1 = not at all, 10 = very strongly)

5. Engagement

6. Contact Details

Data Protection Notice

We comply with GDPR. Your details will be handled in line with our Privacy Policy, which you can view at mutiny.com.