Keep your monitoring reliable without the overhead. Our Remote Managed Service gives you a dedicated Mutiny team to operate, tune, and maintain your Mutiny appliance and checks — all delivered remotely over Tailscale. Using Tailscale’s WireGuard-based, zero-trust mesh, we connect only when needed, with device-level authentication, granular ACLs, and full audit trails. No inbound firewall rules, no jump servers, no traditional VPN headaches. We handle routine health checks, configuration changes, check creation, IPAM and topology upkeep, WINRM/SNMP/API integrations, updates, and proactive advisories so your dashboards stay clean and alerts stay meaningful. You get predictable outcomes, rapid fixes, and best-practice configuration backed by UK-based support.
What’s included
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Proactive appliance health checks & capacity reviews
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Check/alert setup & tuning (SNMP, ICMP, WINRM, APIs, SSL, custom agents)
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IPAM & topology maintenance; view hygiene and naming standards
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Update planning & execution (Mutiny releases, agents, templates)
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Incident response & advisory (root-cause notes and follow-ups)
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Monthly report: status trends, noise reduction, & recommendations
Why Tailscale (security at a glance)
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Zero-trust mesh using WireGuard encryption end-to-end
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Device-level auth (SSO supported), least-privilege ACLs
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No inbound ports exposed; connects outbound only
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Per-session visibility and auditability
How it works
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Onboard: We share a service account/key and you add it to your tailnet with the minimal ACLs we specify.
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Secure access: Our engineers reach your Mutiny appliance only when needed via Tailscale.
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Operate & optimise: We run scheduled tasks, reviews, and change requests; you get clear reports and outcomes.
Requirements
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Mutiny appliance (AP4/AP5 or supported VM) with outbound Internet access
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Tailscale client on the appliance (or gateway) and scoped ACLs for Mutiny service
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Named technical contact & agreed change window
