With the need to provide more information to IT senior management and the business stakeholders on the performance of your IT infrastructure, Mutiny developed its Mutiny 'Reporter' Appliance.
This has been designed specifically from our customers' requests to meet their needs for IT service delivery reporting. It provides the answer to service level reporting.
Mutiny Reporter allows you to select any number of uptime reports from the service groups that you create in the core Mutiny interface.
So, for example, if you represent your email service as a group (which defines your email servers, switching and routing), then you are able to report on the availability of this service.
Furthermore you can automate the scheduling of reports so that they will be delivered to any number of people in PDF format.
Create service reports based on:
Service Level Agreements
Mutiny will help you report against SLA's and these could be internal or external.
Services can be defined by you and can include analysis of service uptime across the following range of Mutiny monitored properties:
Service time frames are fully flexible and can be inclusive or exclusive