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Mutiny Technology
Previous Release Summary

Version 4.4

Front-End
Published Views can now be created that contain just a single network interface. This can be chosen from any monitored interface on any node.

NetFlow Collector
The NetFlow data has now been restricted to "last 24 hours" in order to improve the performance of the front-end display and the processing engine has been improved. If you require NetFlow data to be stored for a longer period of time, Mutiny will be introducing a stand-alone NetFlow-collecting appliance later in the year. Customers who have already purchased the optional NetFlow-collection module, should contact support@mutiny.com to arrange for an upgrade.

IP Services Monitoring
IP Services monitoring has been improved so that Mutiny now records the time take to complete the transaction. This data can be used to set Warning and Critical thresholds for the overall time and thus generate Events/Alerts when the service response is worse than normal. The times are also stored (provided "Collect Traffic Data" is enabled) and can thus be graphed in the normal manner.

Monitoring of Websites using https is now possible.

Version 4.3

Front-End
A new optional module known as "Top Tens" is now available at an additional cost. Top Tens shows, in tabular form, the top 10 fullest disks, heaviest loaded CPUs, the highest memory usage and the busiest interfaces as recorded in the last polling cycle. This enables you to see at glance where issues are occurring, or likely to occur, in the network.

Support for New Devices and new Functions

  • Mutiny can now monitor the environment (Temperature, fans and power supply) for HP Blade chassis enclosures.
  • RFC Standard Printer Alert Adapter

Version 4.2

Front-End
Following on from the changes that were made in Mutiny Version 4.1 a number of new features have been added to the Front-End (User Interface):

  • The "drag & drop" function in Node Manager have been improved and the refresh rate has been reduced. Buttons to expand and collapse the hierarchical tree structure have also been added.
  • The Edit Views panel has been re-structured to use "drag & drop" features, similar to those in Node Manager. "Smart Views" are now shown in italics.
  • There are many additional options when publishing Views. In addition to the classical published View, the following are also available:
  • A "clean" View (no borders).
  • A clean Table View.
  • A clean Open-Events View.
  • An Open-Events RSS feed.
  • A Status-image View.

All of these Published Views only include the nodes have been added to that particular View. These Views are generated and disabled from the View Configuration panel (click the [Configure] button from any View).

  • As Mutiny is now a Cisco Partner, a "Cisco Systems" Smart Views has been added. This is dynamically contains any Cisco switches, routers etc. that are configured into Mutiny.
  • If you have a rack-mounted hardware appliance (e.g. Supermicro AP1 or ASUS AP2), you can now use a USB key drive as an additional backup device. The USB key drive must contain a folder named "mutinyBackup" (note case-sensitive spelling) and should be of a capacity of at least 2GB. Simply insert the USB key drive into one of the USB sockets on the Mutiny appliance and the most recent backups will be automatically copied each time Mutiny completes a new backup. This ensures that a recent backup is always available if there should be a problem with the appliance and it (or its hard disk) needs to be swapped out.
  • The [Show] buttons present in most of the monitored-property panels have been renamed [Test] to avoid confusion and for consistency with the Node Manager.

Support for New Devices and new Functions

  • Mutiny is now capable of monitoring VPN tunnels on Juniper NetScreen Firewalls. The tunnel state and the amount of traffic it is carrying can be monitored (& graphed) and Alerts can be generated when tunnels go down.
  • Network-connected APC PDUs can now be monitored. Mutiny records the total current drawn and this can be use to produce historical graphs over time. In addition, Alerts can be generated when the current falls below or exceeds the configured thresholds.
  • Value for the ping Round Trip Times (RRTs) to any monitored interface with an IP address, can be stored for historical graphing. Data is stored for each node when the "Collect Traffic Data" option is enabled in the Collect Data panel.
  • A new memory Adapter has been added that monitors only the physical memory on any system that supports the standard SNMP Hosts MIB. This Adapter must be manually selected from the Adapter Configure panel ( click [Configure]=>[Adapters] from the Status panel).

NetFlow Reporting

  • The NetFlow collector has been improved and now features protection against large volumes of NetFlow data being forwarded to Mutiny.
  • It is now possible to report on NetFlow statistics on a per-collector, per-interface basis.
  • IP addresses that are known to Mutiny are now resolved into Mutiny Node Names.

Version 4.1

NetFlow Data Reporting Module (additional paid for module)

Mutiny now features an optional NetFlow data reporting module. This provides a breakdown of the network data to give estimates of the traffic profile by node and by protocol (http, SNMP, netbios etc.). Customers wishing to use the NetFlow module will need to purchase an additional licence.

Note that in order to use the NetFlow analyser, you will need to have a network device (router or switch) that can collect the raw NetFlow data. Since NetFlow is a Cisco proprietary protocol, you will nearly always need to have at least one Cisco device on you network and this must be configured to send its NetFlow data to the IP address of the Mutiny system. The Mutiny NetFlow adapter supports NetFlow Version 5 data format.

Front-End

The Mutiny Front-End has been re-designed to provide new functionality and support for browsers that are based on Web Standards. These features include:

· The user interface node supports the Internet Explorer 8, FireFox 3.5+ and Safari 4+ Web browsers.

· Node Manager now allows nodes to be moved around the domain tree using drag and drop. The up/down/left/right “arrow” buttons have been removed and the method for adding, removing and discovering nodes etc. has been changed to use a block of buttons in the top-right hand corner of the page, or by using “click right mouse button” and then selecting from the list.

· Selecting between, Views, Table and Logs now employs a set of horizontal tabs at the top of the page. This gives more space for the list of Views.

· Views can now be nested in a hierarchy, that is Views can contain other Views.

· View management has been moved to a [Configure] button/panel for each View and it is possible to choose a View to be the “Home View” which will be selected immediately after logging in.

· The list of Views can now be retracted to provide more horizontal space in the View.

· Improved tooltips provide a more detailed node status when the mouse is moved over a node.

· Property thresholds (such as disk and memory usage) can now be adjusted using virtual sliders in addition to entering direct numerical values.

· The Open Events log and the Wallboard View now provide more detailed information.

· Most of the buttons in the interface have been restyled to use Cascading Style Sheets (CSS) and the [Save] buttons on the bottom of the panels have been renamed as [Apply] (they still have the same functionality).

· The Graphing pages can now be accessed from Published and Mobile Views.

· The first “Smart Views” have been created as a taster for the full implementation that will be released later this year. Smart Views dynamically change their content based on selection criteria. The first three Smart Views are statically configured as follows:

- All Nodes - Contains all the nodes that have been added to Mutiny.

- Unassigned Nodes - Contains all nodes that have not been added on any View.

- Windows Systems - Contains all nodes where Microsoft Windows has been detected as the Operating System.

SNMP Traps

Mutiny can now receive and Alert on SNMP traps that are received from monitored systems. To receive traps, the “SNMP Trap Agent” must be manually added to the list of Agents in the Agents panels which are accessed from the main status panels.

Support for New Devices

· The Unite/Sinetica Adapters have been improved. They now support temperature, humidity, contact and power monitoring on Eagle-i, Hawk-i and PowerHawk devices including historical graphing of monitored properties

· The APC and RFC UPS Adapters have been upgraded to include graphing of historical current, voltage and power usage.

· Experimental Adapters for the monitoring of the HP and Dell blade enclosures has been added.

· It is now possible to monitor vmfs volumes for Dell servers running VMware ESX server by modifying the Linux-side SNMP configuration.

 

Version 3.6.5

Event Acknowledgement
When the overall node status is Warning or Critical, a drop-down box will only appear in the main Status panel. It allows the Admin-level user to acknowledge the status by selecting one of six set time periods (30 minutes, 60 minutes, 4 hours, 8 hours, 24 hours or 3 days).

Acknowledging an Event has four effects:

  • The drop-down box will be changed to show a message of the form "Acknowledged for ..." with the amount of time left for the selected acknowledgement period.
    The Status Indicator on the node icon is changed to show a representation of a white hand on a coloured background (amber or red, as appropriate to the status of Warning or Critical).
  • Any Alerts waiting in the Alert Queue for this node will be held and not sent.
  • The entries for any current Events for this node shown in the Open Events Log will show that the Events have been acknowledged.

No-Alert Periods
The function of the No-Alert periods has been extended to allow the selection of specific types of Alert to be suppressed during the selected time periods whilst other types will be sent as normal. Towards the bottom of the No Alert Periods panel, a new "Applies To" section has been added. A list of tick boxes is shown which correspond with the properties that can be monitored on this node (e.g. Ping, Memory, Interface status etc.). Only Alerts corresponding with the Event types that are enabled (with a tick in the box) in this section will be suppressed during any active period. For example, if Memory is ticked and a memory Event occurs during an active suppression period, all memory Alerts will be held in the Alert Queue during the selected time period. However, if a ping failure occurs at the same time and the Ping box is not ticked, the ping Alerts will not be suppressed.

Node Properties
Mutiny now completes more fields in the node Properties with information that it has discovered when a node is added or updated with "Reset Polling".

Event Logging
There have been some small improvements to the way in which Mutiny logs Events. For example, when the details of an already open Event change, the changes are logged in the Event Log as an update to the Event. Also, when the "Stop all Alerts" box is checked or unchecked from the Contact Administration page, a record is made in the Event log

Mail Relay Testing
The frequency at which Mutiny checks that the configured SMTP Email relay is capable of receiving mail has been decreased to once every 15 minutes (from once a minute). It also possible to completely turn off this test by removing the "emailRelayStatus" and "messageQueue" Agents using [Add / Remove Agents] button in the Agents panel on the Mutiny node. Note however, that disabling this test could mean that Mutiny will build up a large queue of Emails if the configured Email relay fails for some reason.

Internet Explorer 8 and Other Web Browsers
It should now be possible to use Mutiny correctly from IE8 without needing to switch "Compatibility View" on. Support for Firefox, Safari and other non-Microsoft Web browser has been improved, although some functions such as moving nodes within the Views and "Draw Hierarchy" are still only available with Internet Explorer.

Data Storage
There have been a number of improvements to the data-storage backend. These should increase the efficiency of data storage on systems that are collecting large amounts of historical data.

Graphing of Historical temperature and Humidity Data for Jacarta Environmental Monitors
Temperature and humidity data from Jacarta interSeptors and SensorProbe 8 devices is now automatically stored and it can be graphed by clicking the [Graphing] button on the main Status panel for all the normal time periods (if data is available).

New Icons for VMware-Hosted Windows Servers
A new node icon has been created for use when a Windows server is hosted on VMware. This differs from the standard Windows-Server icon in that is shows representations of both the Windows and VMware logos. This icon will be automatically selected when adding new nodes of this type or when a "Reset Polling" is performed on an existing node (provided the Reset Polling option "Node Icon" is set to "On").

New Adapters
Support has now been added for the following devices:

  • Jacarta interSeptor Pro. This Adapter also records temperature and humidity values in the historical database so that they can be graphed against date/time.
  • CPU Load and memory usage monitoring on Netscreen (Juniper) firewalls.
  • CPU Load and environmental monitoring (where installed) on Nokia devices running IPSO.
  • Improvements to disk space monitoring on HP Linux and ESX servers to cope with the revised naming convention in System Insight Manager Version 8.x (as compared to Version 7.x).
  • A new version of the Mutiny-specific Storage Adapter for Linux & ESX servers running Net-SNMP. This Adapter can be used to monitor the vmfs disk space usage on Dell (and other non-HP) hardware running ESX. Previously this was only possible on HP systems with SIM installed. Note that in order to use this Adapter, client-side modifications to the SNMP configuration must be made.
  • Lexmark printers.
  • Experimental Adapters have also been added for Hawk-I environmental monitors and NEC projectors. This Adapter will not be automatically added on discovery - first they must be manually selected from the Adapters panel for the appropriate nodes and then the Agents must be added using [Add / Remove Agents] button in the Agents panel. Note that there is no guarantee that these Agents/Adapters will work correctly in this release of Mutiny as we believe that further testing may be needed before full release in later version.

Version 3.6.4

Improved "Reset Polling" Options.
It is essential that a "Reset Polling" function is performed on any node for which the SNMP properties have changed since it was added into Mutiny (or the last Reset Polling was performed). Examples of change might include a new IP address, the addition of network interfaces or a change to the SNMP properties. Reset Polling is also used to add in new monitored properties that have been included in a new release of Mutiny software. Examples in recent releases include the environmental monitoring on HP, Dell and Cisco hardware and UPS devices. For this reason we have recommended that "Reset Polling" is performed on all SNMP-monitored nodes (using the "[Update Nodes]" panel in Node Manager) immediately following each update of the Mutiny system software. However, this has been unpopular with some Mutiny users as the reset has sometimes also changed the existing Disk, Memory and CPU thresholds.
This version of Mutiny includes a new panel to select and de-select the various parts of the Reset Polling function. The new panel can be found by clicking the sequence"[Node Manager] => [Default Settings] => [Reset Options]".
The list of options in this panel should be self-explanatory and further details can be obtained by clicking the "[Help]" button.
To perform a safe reset and turn on new hardware-specific monitoring options, you should select "Off" on all options except "Agents Polling", "Properties" and "Adapters", before carrying out a bulk update by clicking "[Update Nodes]" and selecting "Reset Polling" before choosing the nodes or Views to update.
Note also, that the bulk update should now work much faster because of improvement in the parallelisation.

New Version of Node Manager
Node Manager has been changed so that it is no longer necessary for the browser to re-read the whole page following each automatic refresh. This makes it much easier to move nodes around the tree using the left-hand arrow buttons and the moves are much quicker, clearer and, hopefully, safer. In addition there have been fixes for some memory leak problems that have been discovered and a new feature to perform an automatic refresh of the page when an error occurs has also been included.

Support added for the monitoring of DEC OpenVMS and Tru64 Systems
These systems are now supported to the same level as Windows, Linux and ESX systems running HP SIM (Insight Manager).

Support added for Cisco ISDN30 Monitoring
It is now possible to monitor the usage of DS1/DSO channels for certain types of Cisco router with ISDN interfaces. Any ISDN30 interfaces that Mutiny is able to monitor will be automatically selected when the appropriate type of device is added to Mutiny or a "Reset Polling" function is performed.

Improvements to the Setting of SNMP Communities and Polling Defaults for New Nodes
The Default Settings panel (press "[Default Settings]" in Node Manager) has been tidied up and the Polling Defaults that are used for newly added of discovered nodes, have been moved to a new Polling Defaults panel - activated by clicking the "[Polling Defaults]" button. It is now also possible to remove "public" as a default SNMP community string and to select the default string that is set when a "ping-only node" is added or discovered.

Changes to the Frontend Refresh Procedures
The refresh behaviour of the frontend has been modified so that it is more resistant to network problems. This means that if the network connection is lost and then restored, the whole interface should start working and refreshing again. The time needed to start the automatic refresh again varies, but should always be within 3 minutes of the network connection being restored. In addition, a modified auto-refresh scheme has been included to try and prevent issues where the web interface has been reported to be unresponsive.

Increased Number of Retries when Performing SNMP Discovery
The number of retries allowed during SNMP add/discovery has been globally increased to 2. The extra retry means that Mutiny will wait for 3 seconds overall for a node to respond. This has been done because of the slow SNMP response experienced on some WANs and VPNs.

Version 3.6.3

Alert Templates
For each Alert Contact it is now possible to specify a custom template that will be used to create the Email, SMS and Windows Popup Alerts. New pages have been added to allow administrators to create, edit and delete these templates.

Alert Queue
New button to show the Alert Queue from "[Log Views]".

Direct Access to Graphing from Property Panels
It is now possible to graph properties such as CPU Load, Memory & Disk Usage and Interface Statistics from the corresponding Property-Status panels. For example, within the Memory panel, you will see that the memory usage figure is now displayed as a link. Clicking on this link brings up the graphing panel for Memory Usage (as so on for other properties).

Cisco Environmental Monitors
Mutiny will now detect and monitor Cisco environmental monitors on switches and routers.

HP and Dell Serial Numbers
For HP systems running SIM (System Insight Manager) and Dell systems running OpenManage, serial numbers and model types and are now read and stored in the Node Properties databases.

Monitoring of SMTP (Email) Relay
Mutiny now monitors the SMTP relay that it uses to send Email Alerts. If this relay is not responding, a Critical Status will be set.

Add with Traceroute
It is now possible to enter a list of devices to be discovered using "[Add/Trace]" in "[Node Manager]".

Non-Critical UPS Agents
Alternative versions of the UPS Agents which do not go Critical when there is less than 10 minutes of batter life can now be manually selected as an alternative.

Remove Contact from Alert Settings
It is now possible to remove a Contact from some or all of the Event/Alert groups on one or more nodes without having to completely delete the Contact and re-create it.

List Connected Devices for Managed Switches
For most SNMP-enabled switches, it is now possible to list the devices attached to each switch port by using the "[S]" buttons displayed in "Node Manager".

Delete Uploaded Images
A new page has been created from which you can delete background images that have been uploaded.

Option to display Alphabetical Node name lists
You can now toggle between alphabetical-name and hierarchical node order whenever a list of nodes is displayed (e.g. when adding nodes to a View or when selecting nodes when configuring Alerts).

New Node Icons
Some new node icons have been created These are automatically selected at discovery depending on OS/Manufacturer agents.
icon icon icon icon

Interfaces "[Show]" on a Switch
The Interfaces "[Show]" for now includes a list of connected devices for switches which report the Bridge MIB data.

Open-Events View
A new View has been created that displays a list of currently open Warning and Critical Events in a table that is suitable for display on a large wall-mounted monitor etc.

Mobile Interface
A new interface, specifically designed for viewing on mobile devices such as Apple iPhone/iTouch, Windows Mobile and Blackberry, has been created. The interface is located at: http://<YourMutiny-IP-Address-or-DNS-Name>/m
And Published View can be added to the Mobile Interface by ticking the appropriate "Mobile" box in "[Admin]/[Custom Views]".

Version 3.6.2

QoS graphing now in separate section
A new subsection to the Graphing panel allows for the graphing of the QoS class data.

The SNMP requests for a bulk update are now done concurrently.
Small numbers of nodes should be added/discoverer/updated significantly more quickly.

Disk Usage graphing now separates the choice of disk graph into two drop down lists.
Firstly the disk is selected in the main drop down list as before; then the type of graph (Percent Usage or Used Space) is selected in a second drop down.

APC and RFC UPS adapters (covers most of market)
A new adaptor that monitors the health of the UPS including status, time remaining etc.

Jacarta Powerfox and Sensorprobe SP8
Support for the multi-input environment sensor and the 8 port power module from Jacarta.

Adaptors for Digital Cinema Equipment
New custom adaptors and supporting icons for Dolby and Barco Professional Digital Cinema Equipment.

Automatic recognition of key processes

HP (Compaq) baseboard environment Adapters
New agents & adapters to alert on the status of baseboard hardware components, CPU, Fans and PSUs.

Dell baseboard environment Adapters
New agents & adapters to alert on the status of baseboard hardware components, CPU, Fans and PSUs.

Adapter for Swift CM-3 (Watchdog) temperature sensor.

Firefox support for Published Views.
Changes to the javascript used in the published views for Firefox browsers

Cisco QoS Class Map monitoring and graphing.
Allows for the monitoring and graphing of the various Class maps for QoS-enabled routers.

New event Thresholds per node.
From the Configure panels there is a new panel to modify Event thresholds, this allows users to individually set the tolerance level for discarding false events.

Additional version of HostsCpuAdapter to show highest CPU load.

"No Bulk Requests" Adapter to force SNMP v1 on per node basis.

Cisco (and other RFC standard) interface descriptions are now used to label interfaces where these have been set.
A much requested feature that will display a custom label for an interface if it has been set on the device.

Can now send SNMP traps and Informs as Action Alerts.
In addition to email and page, V1 Traps and V2c Informs can now be sent on a per property alert basis.

Disk capacity graphing also in Gigabytes.
This allows the exported "Reporter" data to include Disk Capacity in Gigabytes as well as percentage.

Possible to override default Email relay address and "From:" fields by including these fields in the email template
makes it easier to setup Email->SMS gateways from Linux.

No Alerts feature
No alert periods can be set in the Configure panel to set "out of service" times for a node (2 per day). A popular request to create holes in the alerting schedule to allow for backups etc.

New Update Nodes feature
New feature in Node manager to reset the node back to its newly discovered state or add new adapters, without changing the user set thresholds and Icons. In "Bulk Operations / Update Nodes" section of Diagnostics page, "Reset Polling" now calls"ModNode -U" which preserves the Icon type and the Memory and CPU thresholds. Normally used during installation or mass re-configuration to reset the node back to its newly discovered sat without changing the user set thresholds and Icons.

Version 3.6.0

3.5 new style graphing for historical data
The new graphing can now read both old and new style graphing data

Per Contact alert templates
Contacts can now set a template of alert settings that can be copied to nodes or groups.

Property fields in email templates
The field from the properties table can now be included in the email alert templates.

NetApp filer agent
New functions to support SAS HBA and NetApp's filers

New Adaptors
New Windows Adapters to set Warning status when node has been up for more than12, 18, 24 hours, 7 & 28 days

Interface polling additions
Turn off Usage monitoring if both Warning and Critical thresholds are set to100% and the ability to alert if usage falls below value

Additional Table filters
The ability to filter by "Critical & Warning" added to tables

Process Warning feature
New feature to alert on number of running processes including must not run.

New Icons
New icons added including, status only icons for high density views

Custom View "Status only icons"
The ability to force a custom view to select the status only icons

Suppress all alerts
New feature in Contacts screen to suppress all alerts during maintenance

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